Goo111 Privacy Policy — Your Information Is Safe With Us
This policy details how your personal information is collected, used, and protected on the goo111 platform.
What Information We Collect and Why
Personal Identity & Registration Information
When you create an account at goo111, we collect your name, mobile number, email address, and date of birth. This information is used to verify your identity and confirm your age in accordance with Bangladesh regulations. Your registration details are also used for account security, password recovery, and sending important notifications. We never collect additional personal information without your consent, and all collected data is always used for its specified purpose only. You can contact our support team at any time to update or delete your profile information.
Usage Patterns & Technical Information
We automatically record which games you play on the platform, how long you spend on it, and which features you use. This usage data helps us improve the platform experience, identify technical issues, and prevent security risks. We also collect your device type, operating system, browser version, and IP address. This technical information is never sold to any third party and is used solely for system improvement and fraud prevention. All data is kept secure using industry-standard encryption technology.
Financial Transactions & Payment Information
During deposits and withdrawals, we store the transaction amount, payment method, and the associated mobile number or account details. This financial information is used solely for processing transactions, issuing refunds, and detecting fraud. We never store full card numbers or bank PINs, and sensitive payment gateway information is handled through our partner organization's own security systems. We retain financial records for a specified period in compliance with Bangladesh Bank guidelines. Your transaction history can only be viewed by you and authorized parties.
Your Rights & Our Commitment
Your Data Rights
Every user of goo111 has the right to view, correct, and delete their own data. You may contact our support team at any time to request a copy of the data we have collected about you. When closing an account, we have measures in place to securely delete your personal information; however, certain financial records must be retained for a specified period due to legal obligations. You can withdraw your consent to receive marketing messages at any time. Ensuring your privacy rights is one of our core responsibilities.
Data Sharing & Third Parties
We never sell or rent your personal information to third parties. Partner organizations used for payment processing, identity verification, or technical services only receive the information necessary for their designated tasks. We are legally obligated to share information when we receive a valid directive from a law enforcement authority or a court order. All our partner organizations are required to adhere to the same standard of privacy policy. In any situation involving data sharing, we always prioritize protecting your interests.
Policy Updates & Contact
Goo111 reserves the right to update this privacy policy as needed, and you will be notified of any significant changes via email or a platform notification. The most current version of the policy will always be available on this page, and continued use of the platform will be considered acceptance of the updated policy. For any privacy-related questions or concerns, please contact our support team or visit our FAQ Page See it. For more detailed legal information, visit our Terms & Conditions Page Read it. Your trust is our greatest asset and protecting it is our highest priority.